Storm Fire Solutions

About

Storm Fire Solutions was established in 2007 by director, Kurt White. Having worked in the fire protection industry as a technician for many years, Kurt recognised the need for a more personalised service and a closer link between the account manager, the technician and the client. From the desire to eliminate 1300 numbers, automated dialling and phone chains along with offering a more personalised yet professional service, Storm Fire Solutions was born.

We specialise in all forms of essential fire services from design, supply and installation to certification, maintenance and repairs.

Storm Fire Solutions prides itself on client retention and development. Many of our clients have continued their relationship with us far beyond their initial contract for works and we continue to grow our portfolio through the strengthening relationships with building managers and strata managers signing numerous sites with us.

We look forward to working with you.

Why Choose SFS?

We understand the Fire Protection industry and its importance to you and your property.
Personal, professional service
No obligation quotes
Storm Fire Solutions guarantees value for money and service second to none in the industry.
Storm Fire Solutions prides itself on eliminating the phone chain – we have eliminated 1300 numbers and voice prompting, when you call us you will speak to a REAL person, you are provided with direct lines, mobile numbers and email addresses of your portfolio manager and leading site technician.
24 hour, 7 day a week, 365 days a year emergency service – call us directly, no speaking with an out of hours call centre.
All Storm Fire Solutions technicians are highly trained and experienced in the Fire Protection Industry.
All Storm Fire Solutions technicians undertake regular OH & S training and are required to pass regular examinations.
Full compliance with regulatory authorities
All work is conducted to comply with relevant Australian Standards.
Storm Fire Solutions keeps fully detailed maintenance records for every site which are readily available should you wish to view them.
Individual contracts for individual sites ensure our service is tailored to your needs.
No job is too big or too small, whether you want two extinguishers or a sprinkler system, please call us.

Values

Mission

Storm Fire Solutions aims to bring Fire Protection into the 21st century without losing the century old values of genuine customer service. Providing great service for a fair price whilst not compromising on quality. Customer focussed service to protect you and your property.

Vision

To promote the importance of the Fire Protection industry throughout Australia, moving it into the future as an honest and reliable service.

Values

Honesty, integrity, quality, reliability
First class service
Industry leading services
Dynamic approach to individual clients
Continuous improvement
Embracing change and moving forward
To always act in the best interest of the client

Our responsibility

It is our responsibility to provide you with first class, uncompromised service at all times. You have placed the safety of your property, staff, residents and the like in our hands and we recognise and embrace our duty of care to ensure we protect these.

Our promise to you

We promise to carry out all works as outlined in your contract as specified to the highest quality achievable. We will in no way cause you dismay with our service and guarantee that once you have signed with Storm Fire Solutions, you will sign for life.

SFS going green

Storm Fire Solutions is committed to protecting and maintaining the environment within which we live and work.

Storm Fire Solutions believes that we have a responsibility not to compromise the future of the environment and works towards sustainability and regeneration when conducting our work and initiating new systems and processes.

Storm Fire Solutions has in place a very strictly adhered to EH&S policy. This policy is in place to ensure that no work or actions conducted by us inflict harm or unrest in any way upon the environment.

We expect as a company that our business partners will also jointly participate in this policy with us.


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	Storm Fire Solutions About Who we are Why choose SFS? Values SFS going green Who we are Storm Fire Solutions was established in 2007 by director, Kurt White. Having worked in the fire protection industry as a technician for many years, Kurt recognised the need for a more personalised service and a closer link between the account manager, the technician and the client. From the desire to eliminate 1300 numbers, automated dialling and phone chains along with offering a more personalised yet professional service, Storm Fire Solutions was born. We specialise in all forms of essential fire services from design, supply and installation to certification, maintenance and repairs. Storm Fire Solutions prides itself on client retention and development. Many of our clients have continued their relationship with us far beyond their initial contract for works and we continue to grow our portfolio through the strengthening relationships with building managers and strata managers signing numerous sites with us. We look forward to working with you. Why Choose SFS? We understand the Fire Protection industry and its importance to you and your property. Personal, professional service No obligation quotes Storm Fire Solutions guarantees value for money and service second to none in the industry. Storm Fire Solutions prides itself on eliminating the phone chain – we have eliminated 1300 numbers and voice prompting, when you call us you will speak to a REAL person, you are provided with direct lines, mobile numbers and email addresses of your portfolio manager and leading site technician. 24 hour, 7 day a week, 365 days a year emergency service – call us directly, no speaking with an out of hours call centre. All Storm Fire Solutions technicians are highly trained and experienced in the Fire Protection Industry. All Storm Fire Solutions technicians undertake regular OH & S training and are required to pass regular examinations. Full compliance with regulatory authorities All work is conducted to comply with relevant Australian Standards. Storm Fire Solutions keeps fully detailed maintenance records for every site which are readily available should you wish to view them. Individual contracts for individual sites ensure our service is tailored to your needs. No job is too big or too small, whether you want two extinguishers or a sprinkler system, please call us. Values Mission Storm Fire Solutions aims to bring Fire Protection into the 21st century without losing the century old values of genuine customer service. Providing great service for a fair price whilst not compromising on quality. Customer focussed service to protect you and your property. Vision To promote the importance of the Fire Protection industry throughout Australia, moving it into the future as an honest and reliable service. Values Honesty, integrity, quality, reliability First class service Industry leading services Dynamic approach to individual clients Continuous improvement Embracing change and moving forward To always act in the best interest of the client Our responsibility It is our responsibility to provide you with first class, uncompromised service at all times. You have placed the safety of your property, staff, residents and the like in our hands and we recognise and embrace our duty of care to ensure we protect these. Our promise to you We promise to carry out all works as outlined in your contract as specified to the highest quality achievable. We will in no way cause you dismay with our service and guarantee that once you have signed with Storm Fire Solutions, you will sign for life. SFS going green Storm Fire Solutions is committed to protecting and maintaining the environment within which we live and work. Storm Fire Solutions believes that we have a responsibility not to compromise the future of the environment and works towards sustainability and regeneration when conducting our work and initiating new systems and processes. Storm Fire Solutions has in place a very strictly adhered to EH&S policy. This policy is in place to ensure that no work or actions conducted by us inflict harm or unrest in any way upon the environment. We expect as a company that our business partners will also jointly participate in this policy with us.